On March 1, 2018, it was announced that Archives, Inc. had been acquired by Iron Mountain. Iron Mountain is committed to working with you to continue to build upon the high level of service that Datastore has provided over the years and will do so with the same friendly staff you have come to know and rely on.
Our staff is busy working on the integration process to enable us to build upon the high levels of service you came to expect from Archives, Inc. This process will take about six months to complete but some of the changes have already taken place.
All couriers and record center specialists are now in Iron Mountain uniforms and our couriers exclusively drive Iron Mountain vehicles, which feature the InControl™ technology platform. InControl ensures the protection of information while it is in transit with patent-pending security, real-time tracking, and auditable chain of custody.
The conversion of our inventory software, Total Recall, to Iron Mountain’s SafeKeeperPLUS will take place in early July. In the weeks leading up to this conversion there will be a series of online and in-person training sessions for all customers on new ordering procedures via phone or web access.
For now, it’s business as usual. Your primary points of contact in Sales and Customer Service will remain the same for the time being. If you have any questions please contact your Account Rep or Customer Service at 262-631-5680. Thank you for your continued business.
For more information on Iron Mountain please visit http://www.ironmountain.com/